Personal Lines Account Manager

Join our established, leading insurance network client is seeking an experienced Personal Lines Account Manager!

What You’ll Do:

• Serve as the primary point of contact for a designated portfolio of clients.

• Manage and retain an existing book of business.

• Requote and remarket clients for all personal lines products as needed or requested.

• Cross-sell additional lines of insurance suited for clients.

• Generate referrals from satisfied clients.

• Resolve client inquiries and concerns.

• Comply with insurance standards and regulations.

• Follow up as necessary to ensure work is completed.

• Maintain accurate and up-to-date client records in the agency management system.

• Work as a team player with a positive and enthusiastic attitude.

What We’re Looking For:

• Previous experience in insurance and customer service; 2 years of P&C insurance experience required.

• Active Florida 440, 2044, or 220 license required.

• Bilingual (Spanish) required.

• Ability to build rapport with clients.

• Excellent written and verbal communication skills.

• Highly self-motivated.

• Well-developed computer skills (internet, email, keyboarding).

• Ability to prioritize and multitask.

• Ability to effectively present information and respond to questions from management, employees, clients, and the public.

• Knowledge of EZLynx or Quote Rush quoting systems is a plus.