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Open Jobs

Agency Development Manager

Florida, USA
Hybrid

Join a Growing and Dynamic P&C MGA xommitted to excellence as a South Florida Agency Development Manager!




Key Qualifications:

  • 2–4+ years of Property & Casualty insurance experience managing Palm Beach, Broward, Miami-Dade, and Monroe counties.

  • Proven ability to build and nurture agency relationships that drive premium growth, with a strong grasp of agency operations, product training, and strategic development.

  • Self-starter with a collaborative spirit and a passion for building relationships (internally & externally).

  • Experience with CRM systems (Salesforce) and virtual training tools.

  • Bilingual (Spanish) and Homeowners experience are a BIG PLUS!



What We Offer:

  • Excellent Benefits

  • Inspiring Leadership

  • A culture of collaboration, growth, and innovation.

Customer Service Representative

Minnesota, USA
Remote

Join our established, leading insurance network client is seeking a Customer Service Representative!


What You’ll Do:

  • Respond to incoming calls and emails from clients regarding policies, billing, and general service inquiries; provide clear, timely, and professional assistance.

  • Process policy changes, endorsements, and cancellations as requested by clients.

  • Issue certificates of insurance and other policy-related documentation.

  • Maintain accurate and up-to-date client records within the agency management system.

  • Manage incoming and outgoing mail, faxes, and other correspondence.

  • Assist with billing inquiries and payment processing as needed.

  • Serve as a liaison between clients and insurance carriers to resolve service issues, billing discrepancies, and other concerns in a timely and professional manner.



What We’re Looking For:

  • 2+ years of related experience (e.g., in insurance offices, carriers, agencies, brokers, or call centers).

  • Active P&C insurance license required.

  • Associate’s or Bachelor’s degree in a relevant field preferred.

  • Strong verbal and written communication skills.

  • Exceptional organizational abilities with strong attention to detail.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to multitask and prioritize tasks in a fast-paced environment.

  • Positive attitude with a genuine passion for helping clients.

  • Bilingual (English/Spanish) preferred.

Customer Service Specialists – Billing Specialists

United States
Remote

Join our expanding P&C Insurance Carrier client whom is seeking  Customer Service Specialists – Billing Specialists!


What You’ll Do:

  • Lead and manage the Billing Customer Service team to ensure timely, accurate, and high-quality support.

  • Oversee high-volume inbound calls, ensuring excellent customer service and adherence to service level goals.

  • Resolve complex billing and underwriting-related issues while supporting team members with guidance.

  • Train, coach, and develop staff through onboarding and ongoing learning initiatives.

  • Monitor real-time team performance and implement strategies to improve efficiency and productivity.

  • Handle escalated customer concerns and ensure prompt resolution.

  • Collaborate with underwriting leadership on policies, process improvements, and operational strategies.

  • Ensure compliance with company policies, regulatory standards, and quality expectations.

  • Manage daily operations, including scheduling, task prioritization, and workflow adjustments.

  • Conduct performance reviews, provide feedback, and address performance or conduct issues.

  • Prepare and distribute performance and production reports.

  • Participate in system enhancements, software testing, and process improvement projects.

  • Foster a collaborative, accountable, and service-focused team culture.


What We’re Looking For:

  • High school diploma or equivalent required (college degree preferred).

  • 3+ years of experience in Property & Casualty insurance, customer service, sales, or call center operations.

  • At least 1 year of management or supervisory experience.

  • Active 4-40, 20-44, or 2-20 insurance license required.

  • Strong leadership, coaching, and team development skills.

  • Ability to manage high-volume operations and meet service level targets.

  • Excellent problem-solving and decision-making abilities.

  • Strong communication and interpersonal skills.

  • Experience handling escalations and complex customer issues.

  • Ability to analyze performance metrics and implement improvements.

  • Familiarity with underwriting processes and guidelines (preferred).

  • Professional designations (e.g., CPCU) are a plus.

Head of Office

Boca Raton, FL, USA
On-site (Hybrid Available)

Join our established, leading insurance network client is seeking an experienced Head of Office!


What You’ll Do:

  • Lead, coach, and motivate Property & Casualty (P&C) sales teams across multiple offices to achieve production and retention goals.

  • Develop and implement sales strategies, scripts, and performance standards; monitor KPIs, track sales activity, and provide ongoing performance feedback.

  • Support producers with quoting, cross-selling, retention strategies, and referral source development.

  • Identify new business opportunities and help drive community-based marketing initiatives.

  • Oversee daily operations across all agency locations to ensure consistency, efficiency, and compliance.

  • Work with management team to manage staffing needs, workflow, and resource allocation between offices.

  • Ensure policies and procedures support office goals, including efficiency, headcount management, and performance execution.

  • Maintain office standards, including cleanliness, organization, and professional presentation.

  • Ensure adherence to company policies, underwriting guidelines, and regulatory requirements specific to Florida P&C insurance.

  • Work with relatively new management team to ensure they are developing the skills necessary for future success.

  • Recruit, onboard, and train new team members.

  • Foster a positive, high-performance culture focused on accountability and customer service excellence.

  • Conduct regular team meetings, training sessions, and performance reviews.

  • Oversee customer service processes to ensure timely, accurate, and empathetic support; resolve escalated customer issues and maintain strong client relationships.

  • Support retention efforts through proactive communication, renewal reviews, and coverage recommendations.

  • Manage office budgets, expenses, and vendor relationships.

  • Ensure compliance with Florida insurance regulations and agency licensing requirements.

  • Maintain accurate records, reports, and documentation across all locations.



What We’re Looking For:

  • 3+ years of experience in Property & Casualty insurance; active Florida 2‑20 license required.

  • Prior experience in sales leadership, office management, or multi‑location oversight.

  • Strong understanding of Florida P&C markets, carriers, and underwriting guidelines.

  • Proven ability to coach teams, drive sales performance, and manage operations.

  • Excellent communication, organizational, and problem‑solving skills.

  • Proficiency with agency management systems and quoting platforms.

  • A hands‑on leader who thrives in a fast‑paced, sales‑focused environment; ability to balance people leadership with operational discipline.

  • A proactive problem‑solver who can navigate the complexities of Florida’s insurance landscape.

  • A motivator who inspires teams to exceed goals and deliver exceptional customer experiences.

New Business Producer – Personal Lines Underwriter

Alpharetta, GA, USA
Remote available

Join our growing MGA client as a New Business Producer – Personal Lines Underwriter and lead the strategy for one of the most dynamic sectors in insurance! 



What you'll do:

  • Maintain and grow your own book of business.

  • Meet turnaround time and loss ratio targets for Personal Lines.

  • Serve as the primary technical resource for underwriting guidance.

  • Review complex risks and provide team support on difficult cases.

  • Analyze performance metrics and identify improvement opportunities.

  • Help develop new products and expand carrier partnerships.

  • Maintain active underwriting authority and handle overflow work.

  • Audit technology systems to ensure compliance with carrier guidelines.

  • Provide technical training and guidance to the underwriting team.



What we're looking for:

  • 6+ years of relevant underwriting or insurance experience.

  • Strong expertise in risk selection and pricing.

  • Experience with underwriting rating tools and agency management systems.

  • Ability to balance big-picture strategy with detailed execution.

  • Strong analytical and problem-solving skills.

  • Bachelor’s degree (preferred).

  • Professional designations such as CPCU, ASLI, or CIC (highly preferred).

Personal Lines Exception Underwriter

United States
Remote

Join our expanding P&C Insurance Carrier client whom is seeking Personal Lines Exception Underwriter!



What You’ll Do:

  • Evaluate new business submissions for eligibility, proper classification, and rating, including determining consent-to-rate requirements.

  • Communicate with agency partners to resolve missing information, underwriting questions, and rating concerns.

  • Order and review underwriting reports to support accurate risk assessment.

  • Review renewal policies—especially high-value or consent-to-rate risks—for accuracy and required follow-up actions.

  • Assess property inspections for new and renewal business, identifying risks and recommending appropriate actions.

  • Handle policy change requests, ensuring underwriting integrity and timely processing.

  • Respond to inquiries from agents and insureds, providing guidance on billing and basic coverage questions.

  • Review reinstatement requests and assist with premium-related exceptions or relief considerations.

  • Support underwriting assistants by providing guidance, problem-solving, and workflow assistance as needed.

  • Maintain strong service standards while balancing underwriting quality and efficiency.



What We’re Looking For:

  • 2+ years of experience in Property & Casualty insurance (Personal Lines preferred).

  • Active Florida 2-20 or 20-44 license required.

  • Solid understanding of underwriting principles, risk evaluation, and policy processing.

  • Strong communication skills, with the ability to work effectively with agents and internal teams.

  • Detail-oriented with the ability to review complex information and make sound decisions.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficiency in handling policy changes, renewals, and underwriting documentation.

  • Problem-solving mindset with strong judgment in standardized underwriting scenarios.

  • Comfortable with basic math concepts including rates, ratios, and percentages.

  • Bachelor’s degree or insurance designation (preferred but not required).

Personal Lines Production Underwriter

Charleston, SC, USA
Hybrid (3 days in office per week)

Join our established, leading Wholesale Insurance Broker client as an experienced Personal Lines Production Underwriter


What you'll do:

  • Underwrite and assess personal lines renewal accounts, reviewing risk factors such as property inspections, claims history, credit‑based insurance scores (where permitted), and exposure changes.

  • Determine appropriate pricing, coverage, deductibles, and conditions based on risk quality and underwriting authority.

  • Utilize underwriting platforms, rating tools, and internal guidelines to support accurate and timely decision‑making.

  • Identify risks requiring additional review, inspections, or escalation to senior underwriters.

  • Manage a renewal book of business to achieve retention, rate adequacy, and profitability targets.

  • Monitor trends within the portfolio and recommend underwriting actions when needed to maintain performance.

  • Ensure timely handling of renewals, documentation, and policy issuance.

  • Collaborate with agents to clarify risk information, obtain missing details, and negotiate renewal terms.

  • Provide underwriting insight and support to help agents understand risk decisions and product options.

  • Build strong, effective working relationships to enhance submission quality and renewals.

  • Evaluate renewal accounts to identify opportunities to cross‑sell additional personal lines products such as umbrella, inland marine, or personal articles.

  • Collaborate with product specialists and internal teams to confirm eligibility, pricing, and product fit.

  • Discuss cross‑sell opportunities with agents and support them in presenting solutions to customers.

  • Track cross‑sell activity and outcomes as part of portfolio development.

  • Ensure underwriting practices comply with regulatory requirements and internal policies.

  • Maintain detailed, accurate documentation of underwriting decisions and communication notes.

  • Keep underwriting and policy systems updated with current data and decisions.

  • Partner with claims, actuarial, product, and customer service teams to support informed underwriting outcomes.

  • Participate in ongoing training to enhance expertise in personal insurance products, trends, and risk factors.

  • Stay current on emerging risks and market conditions within the personal lines space.

What we're looking for:

  • Bachelor's degree in Business, Finance, Insurance, or related discipline; or equivalent experience.

  • 2-5+ years of personal lines underwriting or related experience.

  • Progress toward or completion of professional designations (AINS, API, CPCU) preferred.

  • Strong analytical skills with the ability to assess and interpret personal risk characteristics.

  • Excellent interpersonal and communication abilities when working with agents and internal partners.

  • Sound judgment and decision‑making skills within underwriting authority.

  • Proficiency with underwriting and rating systems; strong Microsoft Office skills.

  • Strong organization, troubleshooting, and time‑management skills.

Personal Lines Underwriter - Charlotte, NC

Charlotte, NC, USA
Hybrid (3 days in office per week)

Join our established, leading Wholesale Insurance Broker client as an experienced Personal Lines Underwriter!


What you'll do:

  • Build, maintain, and grow a book of business.

  • Manage agency relationships and serve as lead client contact.

  • Create and execute marketing plan to increase new and renewal business.

  • Rate, quote, and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business.

  • Develop and submit underwriting referrals to company brokerage facilities and management.

  • Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio.

  • Lead, train, and develop Associate Underwriters.

What we're looking for:

  • Bachelor's degree or equivalent combination of education and experience.

  • 3+ years of personal lines underwriting experience required.

  • Demonstrated proficiency in sales and marketing.

  • Insurance license, CPCU, CIC, or comparable designations preferred.

  • Interest in continued education and professional development.

  • Travel if necessary in order to foster strong client relationships.

Senior Technical Business Analyst

United States
Hybrid

Join one of the largest High-Net-Worth MGUs in the market as a Senior Technical Business Analyst!




What You'll Do:

  • Build deep expertise in the organization’s rating environment, including rating engine workflows, Excel-based rating models, and integrations with policy administration systems.

  • Develop a strong understanding of how underwriting rules, rating logic, and workflows interact across multiple platforms.

  • Gather, analyze, and translate business needs into clear specifications for rating, rules configuration, and system enhancements.

  • Collaborate with Product, Actuarial, and Technology teams to design effective, scalable platform solutions.

  • Review and analyze system workflows, rating logic, and integrations to troubleshoot issues and support ongoing platform improvements.

  • Participate in testing, validation, and issue resolution related to rating and underwriting platform updates.

  • Work closely with internal engineering teams and external development partners.

  • Help define priorities, clarify requirements, and ensure successful delivery of enhancements and system changes.

  • Facilitate clear communication among business stakeholders, actuarial partners, and engineering teams.

  • Coordinate platform updates across teams and maintain comprehensive documentation of workflows and system changes.



What We’re Looking For:

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field

  • Experience in Property & Casualty insurance

  • Hands-on experience with insurance rating engines

  • Experience building or maintaining Excel-based rating models

  • Familiarity with policy administration systems

  • Ability to analyze complex system workflows and API integrations

  • Strong Excel and structured data analysis skills

  • Basic knowledge of SQL or Python

  • Experience coordinating work across business and technology teams

  • Experience managing or collaborating with external consultants or development partners

  • Excellent communication skills, including translating technical concepts for non‑technical audiences

  • Strong analytical, documentation, and problem‑solving skills

  • Creative approach to solving complex system challenges

  • Familiarity with modern low‑code policy administration platforms

  • Experience working in Agile environments

  • Project management or Scrum Master experience

  • Experience using API testing tools such as Postman

Senior Territory Manager (Northern CA)

San Diego, CA, USA
Remote

Join our financially strong, growth-focused property and casualty insurer client backed by a top-tier global organization as a Senior Territory Manager for the Northern CA region! Known for its disciplined underwriting and customer-first mindset, the company specializes in workers’ compensation, commercial, and personal lines, delivering reliable coverage and long-term stability.



What You’ll Do:

  • Build and maintain strong, profitable relationships with agency partners across the Northern California territory.

  • Drive new business production by actively engaging agencies and increasing submission flow.

  • Execute a disciplined sales strategy using tools, metrics, and performance tracking.

  • Identify growth opportunities and expand market presence within the assigned territory.

  • Collaborate with internal teams and distribution leadership to align on strategy and territory development.

  • Analyze agency performance, market trends, and competitor activity to guide decision-making.

  • Educate agency partners on underwriting appetite, guidelines, and product offerings.

  • Travel regularly within the territory to strengthen relationships and support business development efforts.


What We’re Looking For:

  • 3+ years of territory management and/or field underwriting experience.

  • Proven ability to build agency partnerships and drive profitable growth.

  • Strong knowledge of commercial insurance products (Workers’ Compensation, BOP, Commercial Auto, Umbrella).

  • Solid understanding of the Northern California market and competitive landscape.

  • Excellent sales, negotiation, and relationship management skills.

  • Strong analytical mindset with the ability to interpret performance and market data.

  • Effective communication and presentation skills.

  • Self-starter with a proactive, results-driven attitude.

  • Bachelor’s degree preferred.

  • Willingness and ability to travel frequently (car and air).

  • Proficiency in Microsoft Excel; experience with Power BI is a plus.

Senior Underwriting Technician – Complex Accounts

United States
Hybrid (in-office 2 days per week)

Join one of the largest High-Net-Worth MGUs in the market as a Senior Underwriting Technician in the Complex Accounts department!



What You’ll Do

  • Support underwriting of highly complex, high‑exposure personal lines accounts.

  • Review and evaluate sophisticated renewal policies, endorsements, and submissions for accuracy, risk qualification, and compliance.

  • Perform detailed rating work, analysis, and spreadsheet modeling to support underwriting decisions.

  • Identify and resolve inconsistencies in risk acceptance, gathering needed information for underwriters.

  • Issue policies, endorsements, cancellations, and billing instructions while ensuring accuracy and compliance.

  • Troubleshoot and resolve complex procedural or computational issues, including multi‑location or difficult risks.

  • Partner closely with underwriters to improve renewal strategies, strengthen insurance programs, and support client retention.

  • Assist with reporting, audits, agency analysis, and special projects.

  • Maintain accurate file documentation and follow established authority guidelines and workflows.



What We’re Looking For:

  • 2+ years of Personal Lines High‑Net‑Worth P&C experience (or relevant professional experience).
    Working knowledge of underwriting practices and processes.

  • Bachelor’s degree preferred.

  • Strong analytical and problem‑solving abilities.

  • Excellent communication and interpersonal skills.

  • Highly organized with the ability to manage high‑volume work and tight deadlines.

  • Detail‑oriented, self‑directed, and able to prioritize effectively.

  • Comfortable working in a fast‑paced, evolving environment with cross‑functional collaboration.

  • Strong customer service orientation and initiative‑driven mindset.

  • Proficiency in MS Word, Excel, and general PC/internet tools.

Additional Requirements:

  • P&C license (or ability to obtain within 90 days of hire).

  • Must be legally authorized to work in the U.S.

  • Preferably located within commuting distance of one of the company’s office hubs for occasional on‑site presence.

Territory Sales Manager for Small Commercial Lines – Southeast (NC, SC, VA)

United States
Remote

Join our fast‑growing digital insurance company client focused on small commercial lines, delivering modern Property & Liability, Cyber, and Workers’ Compensation solutions designed to meet the evolving needs of Small and Medium‑sized Businesses as a Territory Sales Manager



What You’ll Do:

  • Own and grow the assigned Southeast territory (NC, SC, VA) by developing and executing agency and territory plans aligned with underwriting and profitability goals.

  • Recruit, onboard, and manage independent retail agencies, wholesalers, and select distribution partners.

  • Drive profitable new and renewal business using data, CRM tools, and targeted production initiatives.

  • Build strong, long-term relationships with agency principals, producers, and key partners.

  • Monitor territory performance, identify opportunities or gaps, and implement corrective action plans as needed.

  • Collaborate internally with underwriting, product, and operations teams to support growth and agent success.

  • Represent the company at industry events, trade associations, and territory meetings.



What We’re Looking For:

  • 5+ years of experience in small commercial insurance distribution, sales, or frontline underwriting (8–10 years preferred).

  • Proven success managing independent agencies and driving production across multiple product lines.

  • Strong relationship-building, communication, and closing skills.

  • Data-driven and highly organized, with the ability to manage multiple priorities in a remote, field-based role.

  • Comfortable traveling within the Midwest territory and working independently.

  • Bachelor’s degree in Business or a related field (MBA preferred).

Underwriter – Senior Underwriter in Personal Lines High-Net-Worth (Schaumburg, IL)

Schaumburg, IL, USA
Hybrid

Join one of the largest High-Net-Worth MGUs in the market as a Underwriter – Senior Underwriter in the Personal Lines High-Net-Worth department for their Schaumburg, IL office!



What You’ll Do:

  • Underwrite a portfolio of high-value, complex personal lines risks for high-net-worth clients.

  • Evaluate and prioritize submissions for completeness, risk quality, and rate adequacy.

  • Assess exposures, loss history, and risk controls to determine acceptability and pricing

  • Assess exposures, loss history, and risk controls to determine acceptability and pricing.oals..

  • Manage both new business and renewals to meet growth and retention targets.

  • Build and maintain strong relationships with brokers, producers, and internal partners.

  • Conduct virtual and in-person meetings, including independent sales calls, to grow your book of business

  • Conduct virtual and in-person meetings, including independent sales calls, to grow your book of business.

  • Leverage underwriting tools and data to support decision-making and portfolio performance.

  • Capture market intelligence and broker feedback to inform underwriting and portfolio strategies.

  • Ensure accurate documentation and compliance with underwriting authority and guidelines.

  • Contribute to underwriting guideline enhancements, workflow improvements, and strategic projects.

  • Support marketing initiatives to increase brand awareness and drive profitable growth.



What We’re Looking For:

  • 4–7 years of Personal Lines Property & Casualty underwriting experience (high-net-worth or complex risks preferred).

  • Active Property & Casualty license (or ability to obtain within 90 days).

  • Strong understanding of underwriting principles, risk assessment, and pricing strategies.

  • Analytical mindset with the ability to evaluate complex risks and quantify exposures.

  • Excellent negotiation, influencing, and relationship-building skills.

  • Proven ability to manage a book of business and drive profitable growth.

  • Strong communication skills, both written and verbal, with client-facing experience.

  • Ability to thrive in a fast-paced, evolving environment and manage competing priorities.

  • Self-starter with strong organizational skills and attention to detail.

  • Proficiency in Microsoft Excel and underwriting systems/tools.

  • Bachelor’s degree preferred.

Commercial Lines Renewal Underwriter

Alpharetta, GA, USA
Remote

Join our growing MGA client! We’re seeking a motivated professional to manage commercial P&C renewals with precision and speed.



What We’re Looking For:

  • 2–3+ years of Commercial P&C underwriting experience.

  • Strong industry knowledge.

  • Detail-oriented, organized, and a fast learner.

  • Team player with a passion for achieving goals and improving processes.



Perks & Details:

  • Hybrid or remote options (location-dependent).

  • No travel required; occasional local events with underwriting, sales, and marketing teams.

  • Excellent salary, benefits, and leadership opportunities.

Customer Service Specialist – Billing Manager

United States
Remote

Join our expanding P&C Insurance Carrier client whom is seeking  Customer Service Specialist – Billing Manager!




What You’ll Do:

  • Manage and lead the Billing Customer Service team to ensure timely, accurate, and high-quality service

  • Oversee high-volume inbound calls from insureds and agents in a call-center environment

  • Ensure service level targets are consistently met while maintaining quality standards

  • Handle escalated customer issues and support team members with complex problem resolution

  • Train, coach, and develop team members, including onboarding and ongoing education

  • Collaborate with underwriting leadership on policies, process improvements, and strategy

  • Monitor real-time performance and adjust workflows, priorities, and staffing as needed

  • Conduct performance reviews and provide continuous feedback to improve productivity

  • Maintain compliance with company policies, regulations, and quality standards

  • Document and address employee performance or conduct issues

  • Prepare and distribute weekly production and performance reports

  • Lead special projects and assist in implementing new systems or operational enhancements

  • Participate in system testing, requirement workshops, and process improvement initiatives

  • Foster a collaborative, accountable, and service-focused team culture



What We’re Looking For:

  • High school diploma, GED, or undergraduate degree

  • 3+ years of experience in Property & Casualty, customer service, sales, or call center operations (preferred)

  • At least 1 year of supervisory or management experience (preferred)

  • Active 4-40, 20-44, or 2-20 insurance license (required)

  • Strong leadership, coaching, and team development skills

  • Ability to manage high-volume operations while maintaining service quality

  • Experience handling escalations and complex customer issues

  • Knowledge of underwriting processes and insurance guidelines (preferred)

  • Strong organizational, reporting, and performance management skills

  • Experience with process improvement and system implementation initiatives

  • Commitment to continuous personal and professional development

  • Insurance-related designation (preferred), with CPCU highly desirable

Director of Agency Development

Tampa, FL, USA
Hybrid

Join our growing MGA client in the Personal Lines E&S space as a Director of Agency Development and lead initiatives that drive growth, agent satisfaction, and operational excellence



What You’ll Do:

  • Achieve goals and objectives including new business policy acquisition, customer retention, and agent satisfaction.

  • Manage and grow the performance of the agency development team through consistent recruitment, training, and supervision of Agency Development Managers (ADMs).

  • Ensure proper staffing goals are met and oversee the selection and performance of new ADMs.

  • Support training and education on products across the team, including Personal Lines E&S and digital partnerships.

  • Drive premium growth through coaching interactions with ADMs and cultivating relationships with agents.

  • Implement proactive efforts to keep agents informed on systems, products, and underwriting guidelines while prospecting new agencies.

  • Provide general account management for agencies and maintain accurate records of all sales activities via Salesforce.

  • Monitor key performance indicators, share best practices, and identify training opportunities.

  • Conduct business inspections and ensure adherence to company policies and procedures.

  • Assist with marketing strategies to increase agency penetration and production levels.

  • Work closely with product management to communicate competitive information and identify new opportunities.

  • Travel frequently for in-person agency visits, trade shows, conferences, and presence at the Tampa office.



What We’re Looking For:

  • Experience: Minimum of 7+ years in the P&C industry and 5+ years in account management, agency development, or outside sales.

  • Skills: Strong leadership qualities, ability to inspire and motivate others, effective decision-making, and a proactive approach to problem-solving.

  • Mindset: Results-oriented, team-focused, and thrives in high-volume environments.

  • Technical: Proficiency in MS Office Suite and CRM software such as Salesforce.

  • Flexibility: Willingness to travel frequently for agency visits, trade shows, and conferences.

  • Preferred: Bachelor’s degree in business administration or related field, P&C insurance license (4-40 or 2-20), and previous Personal Lines E&S experience.

Home Services Specialists

United States
Remote

Join our expanding P&C Insurance Carrier client whom is seeking Home Services Specialists!



What You’ll Do:

  • Review and analyze property inspection reports and repair documentation for accuracy and completeness.

  • Verify completed repairs and ensure they meet underwriting requirements.

  • Support underwriting decisions by validating inspection data against risk models and policy guidelines.

  • Certify policies once all repair and inspection requirements are satisfied.

  • Remove non-renewal flags and complete underwriting follow-up actions.

  • Coordinate with underwriters, agencies, vendors, and internal teams on inspection and repair status.

  • Communicate clearly with policyholders and stakeholders regarding additional requirements or updates.

  • Manage inspection and repair workflows across multiple systems.

  • Identify, investigate, and resolve issues related to inspections, repairs, or policy status.

  • Submit and track reimbursement requests; resolve payment discrepancies as needed.

  • Generate and maintain reports related to inspections, performance, and workflow tracking.

  • Handle multiple administrative and operational tasks efficiently in a fast-paced environment.

  • Provide ongoing operational support and contribute to continuous process improvements.



What We’re Looking For:

  • High school diploma or GED required; some college preferred.

  • 1–3 years of experience in Property & Casualty (P&C) insurance, inspections, or related field.

  • Active 20-44 Resident Personal Lines Agent License (or ability to obtain) required.

  • Construction experience, contractor certification, or related knowledge highly preferred.

  • Strong analytical skills with the ability to review and validate inspection and repair data.

  • Excellent attention to detail and organizational skills.

  • Ability to manage multiple tasks and workflows across systems.

  • Strong written and verbal communication skills.

  • Ability to collaborate with cross-functional teams and external partners.

  • Problem-solving mindset with ability to proactively identify and resolve issues.

  • Familiarity with underwriting processes and insurance operations is a plus.

Personal Lines Account Manager

Boca Raton, FL, USA
On-site

Join our established, leading insurance network client is seeking an experienced Personal Lines Account Manager!


What You’ll Do:

  • Serve as the primary point of contact for a designated portfolio of clients.

  • Manage and retain an existing book of business.

  • Requote and remarket clients for all personal lines products as needed or requested.

  • Cross-sell additional lines of insurance suited for clients.

  • Generate referrals from satisfied clients.

  • Resolve client inquiries and concerns.

  • Comply with insurance standards and regulations.

  • Follow up as necessary to ensure work is completed.

  • Maintain accurate and up-to-date client records in the agency management system.

  • Work as a team player with a positive and enthusiastic attitude.



What We’re Looking For:

  • Previous experience in insurance and customer service; 2 years of P&C insurance experience required.

  • Active Florida 440, 2044, or 220 license required.

  • Bilingual (Spanish) required.

  • Ability to build rapport with clients.

  • Excellent written and verbal communication skills.

  • Highly self-motivated.

  • Well-developed computer skills (internet, email, keyboarding).

  • Ability to prioritize and multitask.

  • Ability to effectively present information and respond to questions from management, employees, clients, and the public.

  • Knowledge of EZLynx or Quote Rush quoting systems is a plus.

Personal Lines Exception Underwriter

United States
Remote

Join our established, leading insurance network client is seeking a Personal Lines Exception Underwriter!



What You’ll Do:

  • Evaluate new personal lines insurance submissions for eligibility, classification, and appropriate rating.

  • Review and order underwriting reports to ensure accurate risk assessment.

  • Communicate with agents to obtain missing information and resolve underwriting or rating issues.

  • Assist with renewal reviews, including high-value policies and consent-to-rate cases.

  • Analyze property inspections for underwriting concerns and recommend appropriate actions.

  • Handle policy changes, endorsements, reinstatements, and premium-related inquiries.

  • Respond to calls from agents and insureds, providing billing and basic coverage support.

  • Collaborate with underwriting assistants and provide guidance on complex inquiries.

  • Maintain accurate documentation and follow-through on underwriting decisions.



What We’re Looking For:

  • 2+ years of experience in Property & Casualty insurance or equivalent combination of education and experience.

  • Active 20-44 Personal Lines or 2-20 Property & Casualty license (required).

  • Strong analytical skills with the ability to assess risk and make sound underwriting decisions.

  • Solid math skills, including calculating rates, ratios, and percentages.

  • Excellent written and verbal communication skills for working with agents and internal teams.

  • Detail-oriented with strong organizational and problem-solving abilities.

  • Ability to manage multiple tasks and prioritize in a fast-paced environment.

  • Customer-focused mindset with a commitment to service excellence.

  • Proficiency in interpreting guidelines, policies, and technical documentation.

Personal Lines Risk Specialist (Underwriter)

Raleigh, NC, USA
On-site (Remote Available)

Join our established, leading insurance network client is seeking an experienced Personal Lines Risk Specialist (Underwriter)!


What You’ll Do:

  • Participate in and successfully complete a training program, including obtaining your state Property & Casualty (P&C) license.

  • Handle inbound underwriting requests from sub-agents by quoting, recommending, reviewing, and binding insurance coverage.

  • Apply sales techniques such as securing critical risk information, identifying and overcoming objections, generating interest, asking for the sale, and conducting follow-ups to convert leads.

  • Use consultative skills to identify and analyze customer needs, ensuring high satisfaction, proper coverage, and customer education.

  • Exercise independent judgment to evaluate complex risks and determine appropriate coverage terms.

  • Develop underwriting strategies and contribute to product design.

  • Build rapport and maintain professional relationships with sub-agents.

  • Identify and measure how to place business with the appropriate carrier and coverage type (e.g., Standard, Non-Standard, High Value).

  • Identify cross-selling and packaging opportunities to generate new revenue from additional lines of coverage.

  • Maintain accurate data in systems to reflect account activity.

  • Collect underwriting information from sub-agents and submit it to the appropriate company representative.

  • Manage relationships with carrier partners at a strategic level.

  • Operate with minimal supervision, setting your own workflow priorities.



What We’re Looking For:

  • 2+ years of related work experience (e.g., in an office, carrier, agency, broker, or call center environment).

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred); ability to obtain and maintain a P&C License (active license preferred).

  • Strong desire to learn, tenacity, strong sense of self, and emotional maturity

  • Exceptional customer service, strong oral and written communication skills, and ability to handle customers professionally.

  • Understanding of sales techniques; detail-oriented mindset.

  • Proficient business computer application skills, including MS Office software.

  • Strong organization and time management skills; ability to multitask using the phone and multiple computer programs simultaneously; ability to adapt to a changing environment.

  • Ability to work effectively within a team environment; ability to identify workplace opportunities and offer solutions.

  • Ability to make independent, customer-focused decisions; ability to adhere to a schedule and be accountable for results.

Personal Lines Underwriter - Lake Mary, FL

Lake Mary, FL 32746, USA
Remote/Hybrid

Join a Mission‑Driven Homeowners Insurance Organization dedicated to making things better as a Personal Lines Underwriter



What You’ll Do:

  • Review reports and new business submissions to determine proper risk classification and eligibility

  • Process policy change requests, handle data entry, and complete all necessary follow-up actions

  • Review claims and inspection notifications, then recommend action and notify agency partners

  • Answer inquiries from agents, mortgage companies, and insureds regarding billing and coverage

  • Provide guidance and solutions to underwriting assistants as needed



What We’re Looking For:

  • Active 4-40 or 2-20 license required

  • 1-3 years of insurance-related experience, or equivalent combination of education and training

  • Willingness to obtain CPCU/API designations if not already achieved

  • Ability to interact professionally with agents, customers, and team members

  • Strong analytical and problem-solving skills with basic mathematical proficiency

  • Comfortable with data entry and navigating multiple systems

Senior Territory Manager (MA)

Boston, MA, USA
Remote

Join our financially strong, growth-focused property and casualty insurer client backed by a top-tier global organization as a Senior Territory Manager for the Massachusetts region! Known for its disciplined underwriting and customer-first mindset, the company specializes in workers’ compensation, commercial, and personal lines, delivering reliable coverage and long-term stability.



What You’ll Do:

  • Build and maintain strong, profitable relationships with agency partners across the Massachusetts territory.

  • Drive new business production by actively engaging agencies and increasing submission flow.

  • Execute a disciplined sales strategy using tools, metrics, and performance tracking.

  • Identify growth opportunities and expand market presence within the assigned territory.

  • Collaborate with internal teams and distribution leadership to align on strategy and territory development.

  • Analyze agency performance, market trends, and competitor activity to guide decision-making.

  • Educate agency partners on underwriting appetite, guidelines, and product offerings.

  • Travel regularly within the territory to strengthen relationships and support business development efforts.


What We’re Looking For:

  • 3+ years of territory management and/or field underwriting experience.

  • Proven ability to build agency partnerships and drive profitable growth.

  • Strong knowledge of commercial insurance products (Workers’ Compensation, BOP, Commercial Auto, Umbrella).

  • Solid understanding of the Massachusetts market and competitive landscape.

  • Excellent sales, negotiation, and relationship management skills.

  • Strong analytical mindset with the ability to interpret performance and market data.

  • Effective communication and presentation skills.

  • Self-starter with a proactive, results-driven attitude.

  • Bachelor’s degree preferred.

  • Willingness and ability to travel frequently (car and air).

  • Proficiency in Microsoft Excel; experience with Power BI is a plus.

Senior Underwriter – Personal Lines High-Net-Worth

United States
Remote

Join a growing, dynamic High-Net-Worth MGU dedicated to protecting high-value lifestyles! We’re seeking an experienced Senior/Specialist Personal Lines Underwriterwho combines sharp underwriting skills with relationship-building expertise.



What You’ll Do:

  • Underwrite complex Personal Lines P&C risks with precision.

  • Collaborate with agents and clients to deliver tailored solutions.

  • Contribute to product development and high-net-worth underwriting strategies.

  • Thrive in a fast-paced, high-impact environment while building strong relationships.



What We’re Looking For:

  • 5+ years of Personal Lines P&C underwriting experience.

  • Property & Casualty license (or willingness to obtain within 90 days).

  • Detail-oriented, analytical, and sales-minded professional.

  • HNW underwriting and product experience a strong plus.

Strategic Relationship Manager in Chicago

Chicago, IL, USA
Hybrid

Join our growing, dynamic High-Net-Worth MGU client as a Strategic Relationship Manager and help protect high-net-worth lifestyles through tailored insurance solutions.



What You’ll Do:

  • Build and maintain strong relationships with High-Net-Worth clients and agency partners.

  • Provide strategic risk insights and deliver customized protection for luxury assets.

  • Drive engagement through exceptional communication, presentations, and client service.

  • Utilize Salesforce and risk assessment platforms to manage and grow relationships.



What We’re Looking For:

  • 5+ years in personal insurance sales and marketing (HNW focus preferred).

  • Strong analytical, strategic thinking, and relationship-building skills.

  • Passion for delivering bespoke solutions to high-net-worth clients.

Underwriter – Senior Underwriter in Personal Lines High-Net-Worth (Edison, NJ)

Edison, NJ, USA
Hybrid

Join one of the largest High-Net-Worth MGUs in the market as a Underwriter – Senior Underwriter in the Personal Lines High-Net-Worth department for their Edison, NJ office!



What You’ll Do:

  • Underwrite a portfolio of high-value, complex personal lines risks for high-net-worth clients.

  • Evaluate and prioritize submissions for completeness, risk quality, and rate adequacy.

  • Assess exposures, loss history, and risk controls to determine acceptability and pricing

  • Assess exposures, loss history, and risk controls to determine acceptability and pricing.oals..

  • Manage both new business and renewals to meet growth and retention targets.

  • Build and maintain strong relationships with brokers, producers, and internal partners.

  • Conduct virtual and in-person meetings, including independent sales calls, to grow your book of business

  • Conduct virtual and in-person meetings, including independent sales calls, to grow your book of business.

  • Leverage underwriting tools and data to support decision-making and portfolio performance.

  • Capture market intelligence and broker feedback to inform underwriting and portfolio strategies.

  • Ensure accurate documentation and compliance with underwriting authority and guidelines.

  • Contribute to underwriting guideline enhancements, workflow improvements, and strategic projects.

  • Support marketing initiatives to increase brand awareness and drive profitable growth.



What We’re Looking For:

  • 4–7 years of Personal Lines Property & Casualty underwriting experience (high-net-worth or complex risks preferred).

  • Active Property & Casualty license (or ability to obtain within 90 days).

  • Strong understanding of underwriting principles, risk assessment, and pricing strategies.

  • Analytical mindset with the ability to evaluate complex risks and quantify exposures.

  • Excellent negotiation, influencing, and relationship-building skills.

  • Proven ability to manage a book of business and drive profitable growth.

  • Strong communication skills, both written and verbal, with client-facing experience.

  • Ability to thrive in a fast-paced, evolving environment and manage competing priorities.

  • Self-starter with strong organizational skills and attention to detail.

  • Proficiency in Microsoft Excel and underwriting systems/tools.

  • Bachelor’s degree preferred.

VP, Personal Lines Strategy & Operations

Raleigh, NC, USA
Hybrid

Join our established, leading insurance network client is seeking an experienced VP, Personal Lines Strategy & Operations!


What You’ll Do:

  • Partner with the SVP to translate high-level priorities into a clear, actionable roadmap and measurable outcomes for the Personal Lines division.

  • Spearhead initiatives that drive production growth, improve retention, and expand agency engagement across the Smart Start network.

  • Own the reporting and monitoring of key metrics (production, profitability, engagement), working with analytics teams to generate insights that guide decisions.

  • Collaborate with carrier partners to expand product offerings, evaluate performance, and support negotiations to deepen strategic relationships.

  • Develop programs, tools, and resources that help agencies grow their Personal Lines books and partner with field teams to boost agent adoption.

  • Oversee key operational processes, identify opportunities for workflow automation, and lead continuous improvement initiatives to enhance service efficiency.

  • Collaborate with leadership across Data, Agency Success, Technology, and Marketing, while mentoring a team focused on analytics and program execution.



What We’re Looking For:

  • 10+ years of experience in the insurance industry, specifically within Personal Lines.

  • 5+ years in leadership roles, adept at managing teams and executing high-impact strategic initiatives.

  • Deep experience working with independent agent distribution models is strongly preferred.

  • A strong foundation in carrier relations, product strategy, operations, or business analytics is highly desirable.

  • Ability to translate complex data into actionable business insights and operational plans.

  • Proven success leading cross-functional initiatives and influencing senior stakeholders across an organization.

  • Strong executive presence with excellent communication and presentation skills.

  • A demonstrated track record of driving measurable business outcomes, including growth and efficiency.

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