Home Services Specialists

Join our expanding P&C Insurance Carrier client whom is seeking Home Services Specialists!

What You’ll Do:

• Review and analyze property inspection reports and repair documentation for accuracy and completeness.

• Verify completed repairs and ensure they meet underwriting requirements.

• Support underwriting decisions by validating inspection data against risk models and policy guidelines.

• Certify policies once all repair and inspection requirements are satisfied.

• Remove non-renewal flags and complete underwriting follow-up actions.

• Coordinate with underwriters, agencies, vendors, and internal teams on inspection and repair status.

• Communicate clearly with policyholders and stakeholders regarding additional requirements or updates.

• Manage inspection and repair workflows across multiple systems.

• Identify, investigate, and resolve issues related to inspections, repairs, or policy status.

• Submit and track reimbursement requests; resolve payment discrepancies as needed.

• Generate and maintain reports related to inspections, performance, and workflow tracking.

• Handle multiple administrative and operational tasks efficiently in a fast-paced environment.

• Provide ongoing operational support and contribute to continuous process improvements.

What We’re Looking For:

• High school diploma or GED required; some college preferred.

• 1–3 years of experience in Property & Casualty (P&C) insurance, inspections, or related field.

• Active 20-44 Resident Personal Lines Agent License (or ability to obtain) required.

• Construction experience, contractor certification, or related knowledge highly preferred.

• Strong analytical skills with the ability to review and validate inspection and repair data.

• Excellent attention to detail and organizational skills.

• Ability to manage multiple tasks and workflows across systems.

• Strong written and verbal communication skills.

• Ability to collaborate with cross-functional teams and external partners.

• Problem-solving mindset with ability to proactively identify and resolve issues.

• Familiarity with underwriting processes and insurance operations is a plus.