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Director of Agency Development

Hybrid

Tampa, FL, USA

Join our growing MGA client in the Personal Lines E&S space as a Director of Agency Development and lead initiatives that drive growth, agent satisfaction, and operational excellence



What You’ll Do:

  • Achieve goals and objectives including new business policy acquisition, customer retention, and agent satisfaction.

  • Manage and grow the performance of the agency development team through consistent recruitment, training, and supervision of Agency Development Managers (ADMs).

  • Ensure proper staffing goals are met and oversee the selection and performance of new ADMs.

  • Support training and education on products across the team, including Personal Lines E&S and digital partnerships.

  • Drive premium growth through coaching interactions with ADMs and cultivating relationships with agents.

  • Implement proactive efforts to keep agents informed on systems, products, and underwriting guidelines while prospecting new agencies.

  • Provide general account management for agencies and maintain accurate records of all sales activities via Salesforce.

  • Monitor key performance indicators, share best practices, and identify training opportunities.

  • Conduct business inspections and ensure adherence to company policies and procedures.

  • Assist with marketing strategies to increase agency penetration and production levels.

  • Work closely with product management to communicate competitive information and identify new opportunities.

  • Travel frequently for in-person agency visits, trade shows, conferences, and presence at the Tampa office.



What We’re Looking For:

  • Experience: Minimum of 7+ years in the P&C industry and 5+ years in account management, agency development, or outside sales.

  • Skills: Strong leadership qualities, ability to inspire and motivate others, effective decision-making, and a proactive approach to problem-solving.

  • Mindset: Results-oriented, team-focused, and thrives in high-volume environments.

  • Technical: Proficiency in MS Office Suite and CRM software such as Salesforce.

  • Flexibility: Willingness to travel frequently for agency visits, trade shows, and conferences.

  • Preferred: Bachelor’s degree in business administration or related field, P&C insurance license (4-40 or 2-20), and previous Personal Lines E&S experience.

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