Commercial Underwriting Support Specialist

Join our expanding P&C Insurance Carrier client whom is seeking a Commercial Underwriting Support Specialist!

What You’ll Do:

• Communicate with agency partners, policyholders, and third parties via phone and email, providing billing details and basic coverage information.

• Handle inbound and outbound calls with professionalism, resolving customer service and billing inquiries.

• Perform data entry, initial review, and setup of new business submissions.

• Process high-volume, time-sensitive transactions such as endorsements, address updates, and mortgage changes with accuracy.

• Manage loss run requests efficiently for agency partners.

• Review and process returned mail, updating records and notifying agencies as needed

• Review renewal documentation (ACORD applications, TRIA forms, Diligent Effort forms) for completeness and accuracy

• Send, receive, and process communications from agency partners in a timely manner.

• Organize and attach documents to policies, identifying and categorizing for workflow efficiency.

• Support underwriting and operations teams with additional administrative and service-related tasks as needed

What We’re Looking For:

• High school diploma or GED required; college degree preferred.

• 2+ years of experience in Property & Casualty insurance or related field preferred.

• Strong communication skills, both written and verbal.

• Ability to manage high-volume workloads while maintaining accuracy and attention to detail.

• Customer-focused mindset with strong problem-solving skills.

• Comfortable working with multiple systems and performing data entry tasks.

• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Team-oriented with a proactive and adaptable approach.